You can use the Coupon Inquiry feature to find details of a coupon such as the redemption history and current status.
To look up the details of a coupon:
- From the main menu, navigate to Customers > Coupon Inquiry.
- Select Coupon# or Transaction# from the Search By drop-down field and enter the coupon or transaction number in the corresponding field.
Note: If a coupon # is invalid or if a transaction for a coupon has been voided, searching for that coupon # will not return any data.
- Click Search.
The coupon status, discount rate and type, coupon name, expiry, and spend threshold for the coupon are displayed. If it is a serialized coupon, additional details are displayed such as the coupon numbers issued for various transactions and the Spa operator who completed the transaction.