You can transfer a Gift Card (G.C) balance to a new or existing gift card.
Note: You cannot transfer a gift card balance to a gift certificate.
To transfer the balance:
- From the main menu, navigate to Customer > G.C. Management.
- Enter the gift card number in the G.C# field and click Continue.
The G.C Management window opens with the details of the gift card.
- Click Transfer Balance.
- In the G.C. Transfer screen enter the number of the existing or new gift card in the G.C.# field or scan the new G.C.#. Click Continue.
- Enter your credentials to authorize and approve the balance transfer. Click Approve.
A message appears confirming that the G.C# is activated with the G.C amount.
Note: The option to transfer gift card balance is available only to User Groups that have the Gift Card Transfer Balance option enabled (Admin > System Settings > Security Settings > Select the User Group > Front Desk > Gift Card Transfer Balance).