In the event that a guest requests you to resend a gift certificate email to the recipient, you can do so as follows:
Note: The option to resend a gift certificate email is available only if it was purchased online.
- From the main menu, navigate to Customers > G.C Management.
The G.C Management pop-up window appears.
- Enter the G.C# and click Continue.
- Click Re-Send.
- In the Send GC Email pop-up window, verify the email address and replace it with the correct email address if necessary.
- Click Send.
The Gift Certificate is resent to the recipient.