You can manually override sales tax on a transaction at the check out screen. Note that you must have the necessary permissions to override sales tax.
Tip: It is quicker to add various tax rates for different services and retail under Admin > System Settings > POS Settings, instead of manually overriding the sales tax amount.
To exempt tax on a service or product
- In the Total Payment section of the Check Out page, click Sales Tax.
The Edit Tax Exemption window opens.
- Select the Tax Type that you want to exempt.
- Enter the reason for the tax exemption in the Details field.
Note: The reason appears in the Sales Tax Exemption report.
- Enter your user ID and password to approve the tax exemption.
Note: You must have the required permission to approve a tax exemption.
- Click Accept.
The Check Out page refreshes and displays the Sales Tax amount as $0.