Customer Profiles are used to capture essential details of guests. While entering new guest information, you can choose to make certain fields mandatory, this means that your staff must obtain these details before proceeding further.
To make fields mandatory in the Customer Profile screen
- From the main menu, navigate to Admin > System Settings.
- Expand Customer Settings and click Customer Profile.
- Click Edit at the top-right corner of the screen.
The preference setup options appear in the right pane.
- Select the fields you want to make mandatory.
- Click Finish.
To further improve the accuracy and completeness of customer profiles, read: Customer fields weight