The Technician Work Summary report provides an overview of technician productivity based on the total number of guests serviced, hours of appointments booked and work hours scheduled.
To view the report, navigate to Reports > Staff Performance & Analysis > Technician Work Summary.
Filter this report by location, technician, and date or date range.
- Hours Booked includes the duration, prep, and clean up times
- Fill Ratio = Hours Booked / Hours Scheduled