The Shopping Cart feature allows technicians to add suggested products to their client's appointment. When suggested products are added to the Shopping Cart, the Front Desk operator can view the suggested products, and manually select the ones that the client would like to purchase.
Tip: To add suggested products automatically to the invoice (without having to manually select them), an Administrator must enable the Automatic Shopping Cart Check Out setting from Admin > System Settings> POS Settings > Defaults.
To manually add suggested retail products to the POS:
- Check out the appointment.
The customer information along with service details appear on the POS screen.
- Click the Shopping Cart icon at the top-right corner of the screen.
Note: This icon appears only when items are added by the technician to the Shopping Cart during the service appointment.
The Shopping Cart window opens displaying all the products added to the cart.
Note: When checking out a group or transferring a guest charge, all products from all the guests shopping carts are displayed in the Shopping Cart window.
- Verify the items the customer would like to purchase and click the checkbox for those items to select them. To select all items, click Select All.
- Click Check Out.
The product gets added to the to the Total.
- Click Payment to collect payment for the appointment.