Every employee or staff member is assigned to a user group and the permissions assigned to the group apply to the employee.
You cannot delete a user if there is information associated with the user group as reports or employee profiles that have the user group selected. You can however make a user group Inactive in the system. To do this, simply navigate to the user group profile and deselect the Active checkbox.
If there is no associated data, you can edit the user group of an employee as follows:
- Navigate to Admin > Account Management.
- Expand Users > Expand Groups > Select the group that the user belongs to.
The users belonging to the selected user group appear on the right.
- Click the user's name.
The user profile opens.
- Click Delete on the top-right corner of the screen.
The user group is removed.