The Default Sort Order automatically filters the calendar according to the order defined under Appointment Settings > Defaults.
This article provides steps to sort the Scheduler based on the technician utilization.
To set the default sort order
- Navigate to Admin > System Settings.
- Click Appointment Settings and click Defaults.
- Click Edit.
- Select Utilization (u) in the Default Sort Order field.
- Click Finish.
The Scheduler displays the technicians based on order utilization.
Setup the Utilization Calculation for Technicians