Gratuity Suggestions are calculated in Book4Time and can be printed on a guest's preview invoice POS (Point of Sale) receipt.
To add a Gratuity Suggestion to a POS Receipt:
- Navigate to Admin > System Settings > Expand POS Settings > POS Receipt.
- Click Edit.
- In the Receipt Group dropdown, select one of the following:
- New Receipt Group
- New POS Receipt Group
- Tax Invoice Receipt Group
Result: The Print Gratuity Suggestions, Calculate Gratuity Before Tax, Calculate Gratuity Before Service Charge, and Gratuity Suggestion fields display.
- Check the Print Gratuity Suggestions box to print the gratuity suggestions on the guest's preview invoice.
- Check either the Calculate Gratuity Before Tax or Calculate Gratuity Before Service Charge box.
Important: When both Calculate Gratuity Before Tax and Calculate Gratuity Before Service Charge boxes are checked, the % gratuity will be calculated on the service amount before any taxes, gratuities or service charges.
- Fill in the Gratuity Suggestion field(s) with the desired percentage (e.g. 15).
Note: To add additional fields, click Add New.
- Click Finish.